Client Success Intern

At Temper, we’re looking for a motivated and proactive Client Success Intern to support our team in ensuring that our clients are happy and grow over time through our platform.

You’ll join a team of four, all of whom play a key role in driving Temper’s commercial success. We work in a collaborative and informal environment where everyone’s opinion is valued, and we move together toward our monthly, quarterly, and yearly goals.

As part of your development, we’ll also invest in your commercial skills through regular sales training sessions.

The Challenge 🧩

• Ensure clients remain satisfied, stay with us and increase the number of hours they fill through our platform, by reaching out to them when we believe contact with us can make most impact.

• Help our clients to optimally use our platform, by collecting client feedback (e.g., on platform usage) through client conversations and platform data and translate this to journey based client communication and feedback for other teams within Temper.

• Work together with colleagues from the Client Success team and other teams, to optimize and implement the processes and tools we use to serve our clients as effective as possible.

• Focus on the smallest accounts within the client success portfolio, reduce churn and let them grow in the use of Temper.

• Preferably study Hospitality Management, Business, International Business, or a similar field

• Have good social and communication skills.

• You’re not afraid to roll up your sleeves and help out with smaller day-to-day tasks when needed.

• Have curiosity and openness to learn new things.

• You are fluent in English and Dutch

• Availability for 4 or 5 days a week for 6 months (or at least 5)

• Are officially registered as a member of an educational institution or a student for the complete duration of the internship.

We Are Temper 👋

Are you passionate about helping people adjust work to fit their lives, not the other way around? At Temper, our mission is to revolutionize the labor market with technology, making it fairer, more accessible, and efficient. We empower the new generation of workers who crave flexibility and control over when and where they work— by providing them with a solution right at their fingertips!

What makes our platform successful is that it is built around our users’ needs - We do it for them! We take pride in our user-centric approach, constantly evolving to meet their demands and exceed expectations. Our goal is to give businesses a tool that lets them easily connect with great people looking for flexible shift work.

At Temper, every team member has the opportunity to make a significant impact. Our core value, "We Own It," drives our culture (quite literally, as you will see in our equity plan). We believe in empowering you to take ownership and responsibility, so that together, we can take Temper to the next level.

Our unique culture is proudly embodied by our colleagues at Temper. With over 17 nationalities represented, we embrace remote work across more than 10 countries, alongside our bustling offices in Amsterdam, London, and Paris. Several times a year, we come together to connect, share knowledge, and foster our vibrant community.

Join us on this exciting journey as we redefine the future of work! Your passion and dedication will shape the way millions approach their careers worldwide.